Question 1

What’s your return policy for custom apparel?

Accepted Answer

We want you to love your custom apparel! Since every piece is made just for you, we don’t usually accept returns or exchanges. But if there’s a problem—like a defect or a design mismatch—reach out within 14 days, and we’ll make it right with a replacement or refund. Check your items as soon as they arrive and let us know if there’s an issue! 😊

Question 2

Can I update my order after placing it?

Accepted Answer

We jump into action as soon as you place your order to get it to you fast! Need to make changes? Contact us ASAP, and we’ll do our best to help. Just keep in mind, once production starts, changes or cancellations might not be possible.

Question 3

How does shipping work?

Accepted Answer

We’ve got you covered with standard (5–7 business days) and expedited (2–3 business days) shipping options. Delivery times depend on your location and the season. Once your order ships, we’ll email you a tracking number so you can follow your package’s journey! 📦

Question 4

How can I track my order?

Accepted Answer

Once your order ships, we’ll send you a tracking number via email. Use it on our site or the carrier’s website to see where your package is. Need a hand? Our customer service team is here to help!

Question 5

What should I do if my item is defective?

Accepted Answer

Oh no! Got a defective item? Don’t worry—just contact us within 14 days with the details (and photos if possible). We’ll sort it out with a replacement or refund!

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Frequently asked questions

What’s your return policy for custom apparel?

Can I update my order after placing it?

How does shipping work?

How can I track my order?

What should I do if my item is defective?

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Custom made orders

Contact us

Subscribe to our newsletter • Don’t miss out! Amazing DEALS!!

Frequently asked questions

What’s your return policy for custom apparel?

Can I update my order after placing it?

How does shipping work?

How can I track my order?

What should I do if my item is defective?

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