Shipping Policy

Processing Times

• All orders are made to order. Please allow 2–5 business days for processing and production before shipping.

• During peak seasons, processing may take slightly longer, but we’ll always keep you updated.

Shipping Rates & Delivery Times

• Standard Shipping (U.S.): 3–7 business days after processing

• Expedited Shipping (U.S.): 2–4 business days after processing

• International Shipping: 7–21 business days (varies by destination)
  Shipping rates are calculated at checkout based on your location and order size.

Order Tracking
Once your order ships, you’ll receive an email with a tracking number.

International Orders

• Customs, duties, and taxes may apply and are the customer’s responsibility.

• Delivery times may vary due to customs clearance.

Delays & Issues

• We are not responsible for delays caused by carriers, weather, or incorrect addresses.

• If your package is lost or damaged, contact us at [your support email].

Wrong Address Disclaimer
It is the buyer’s responsibility to ensure the correct shipping address is entered.

Custom-Made Items

• Because our products are made to order, we do not accept returns or exchanges unless the item arrives defective, damaged, or incorrect.

Non-Custom Items

• May be returned within 14 days of delivery in unworn, unwashed condition with original tags.

Order Issues (Defective, Wrong Item, Damaged)

• Contact us within 7 days of delivery at [your support email] with:

  1. Order number

  2. Photo of the issue

• We’ll send a replacement or issue a refund.

Refunds

• Approved refunds are issued to the original payment method within 5–10 business days.

• Shipping fees are non-refundable (except in cases of our error).

Cancellations

• Orders can only be canceled within 12 hours of purchase.

Final Sale Items

• Clearance or promotional items are final sale and cannot be returned or refunded.